Privacy Notice
Introduction
We respect your privacy and are committed to protecting the personal information we collect and process. This Privacy Notice explains how we handle your personal data, the circumstances in which it may be shared, the rights available to you, and the measures we take to ensure your information remains secure.
We may revise this Privacy Notice from time to time to reflect changes in our business operations, legal obligations, or industry standards. Any updates will be published on our website.
Scope of This Notice
This Privacy Notice applies to all individuals whose personal information we collect, use, or otherwise process. This may include:
- Current, former, and prospective clients
- Representatives, agents, and advisers acting on behalf of clients
- Customers of our clients
- Consultants, contractors, and professional advisers
- Auditors and accreditation providers
- Regulatory and governmental bodies
- Professional associations and industry organisations
- Charitable and non-profit organisations
- Expert witnesses and specialists
- Opposing parties and their representatives
- Individuals involved in legal proceedings
- Contracting parties and commercial counterparties
- Marketing contacts and individuals who engage with our communications
- Employees, officers, and representatives of any of the above organisations
About Us
We act as a data controller in relation to the personal information we process. This means we determine the purposes for which personal data is collected and how it is used. As a data controller, we are responsible for ensuring compliance with applicable data protection legislation.
In certain circumstances, we may act as a data processor, meaning we process personal information on behalf of another organisation, such as a client. Where this applies, we follow the instructions of the relevant data controller and fulfil our obligations under applicable data protection laws.
Contact Information
PLUG Solicitors
246-250 Romford Road
Stratford
London
E7 9HZ
Telephone: 0203 740 888
Email: info@plugsolicitors.com
Personal Information We Collect
Personal information means any data that can identify you directly or indirectly. This does not include information that has been fully anonymised.
The types of personal data we may collect include:
- Contact details, including names, postal addresses, email addresses, and telephone numbers.
- Identity information, such as date of birth, title, gender, marital status, and employment details.
- Professional and biographical information, including job title, employer details, photographs, and audio or video recordings.
- Marketing preferences, communication choices, feedback, and survey responses.
- Financial and payment information, including bank account details, transaction history, income details, assets, credit information, and related records.
- Technical information collected through our website and systems, such as IP addresses, browser settings, device identifiers, operating systems, and location data.
- Information relating to your use of our services, software, websites, and online platforms.
- Special category data, including information concerning health, ethnicity, religious beliefs, political opinions, trade union membership, genetic data, or biometric information where necessary.
- Information relating to criminal offences, legal proceedings, or children where relevant to the services we provide.
Sources of Personal Information
We may collect information directly from you when:
- You enquire about our services.
- You engage us to provide legal or other professional services.
- You supply goods or services to us.
- You subscribe to newsletters, updates, or marketing communications.
- You interact with us through our website or digital platforms.
- You submit an application for employment.
- You attend our offices, meetings, or events.
We may also obtain personal information from third parties, including:
- Clients for whom we process information.
- Service providers, suppliers, and business partners.
- Identity verification and credit reference agencies.
- Agents, intermediaries, and professional representatives.
- Regulatory authorities and public bodies.
- Publicly accessible registers and databases.
- Professional networking platforms.
- Websites, social media platforms, and publicly available sources.
- Analytics, advertising, and search service providers.
When you use our website or online services, we may automatically collect technical and usage information relating to your device and browsing activity. Further details can be found in our Cookies Policy.